Using this Nella coffee percolator is a breeze. First, remove the locking lid with heat - resistant handles. Fill the urn with water up to the desired level, taking into account its 9.6 L capacity. Place the included coffee filter in the designated area and add your preferred coffee grounds. Then, put the lid back on. Plug it into a 110V, 60 Hz, 1 - phase power source. It will take about 31 minutes to brew a full pot of coffee. Once brewed, use the non - drip faucet to pour coffee. When transporting the urn, hold it by the heat - resistant handles. For safety, make sure it's placed on a stable surface. The non - slip rubber feet at the bottom will help keep it in place on slippery surfaces. After each use, unplug the percolator and let it cool down. Empty any remaining coffee and rinse the urn and filter thoroughly. To keep it in top condition, clean it regularly with mild dish soap and a soft cloth. Since this item is not commonly stocked, if you need it by a specific date, contact us before placing your order.